Frequently Asked Questions

The 'Cashout' tab in your contributor profile shows your account balance, as well as the amount that is eligible for cashout. These numbers may not match.

Account balance shows all earnings made from your assets.

The eligible amount is one that is available for cashout. An amount becomes eligible 15 days after a client has purchased your asset. This time buffer is important in order to make sure there is no dispute and the purchase is finalized without refunds.

If your account is verified and the eligible amount has reached $100, you may request a cashout.

In your contributor profile, navigate to the ‘Request cashout’ tab.

Choose your preferred payout method — PayPal or Payoneer.

Enter the amount and the email address associated with your PayPal or Payoneer account. Note: We do not store any payment account information, therefore you will need to enter your payment details each time when requesting a payout.

Once you submit your cashout request, allow 10 - 15 days for the transaction to be processed.

If you wish to cancel the cashout, you may request to do so from the cashout history section. The request may be denied if the transaction process is already underway.