Frequently Asked Questions

Using Vectopus as a Buyer

How do I search for and purchase icons and illustrations on Vectopus?

Use our search bar to find specific assets or browse categories. Once you find an asset, click on it to purchase and download.

Q: Are there any licenses or restrictions on the use of purchased assets?

Can I request custom designs from contributors?

What is a subscription?

What is the value of credits and how to pick a suitable credit amount for my subscription?

How long does my credit remain on the account?

What is the difference between a subscription and paying-as-you-go using the wallet?

Does the credit in my wallet expire?

Can I just buy assets, sets or families directly without a subscription or a loaded wallet?

Can I refund credits or subscriptions?

What is a free user?

Can I delete my account?

What is credit rollover?

Can I invite my design team to Vectopus?

If you can’t find the answer for your question, please contact us We welcome all feedback and answer questions within 24 hours.